Helping you sell Google Apps, and new security and privacy resources

Hello Oleg, This month, we launched a site for SMB prospects and we share the golden pitch our SMB sales team members use with their prospects. We also published a new Security and Privacy page on the Reseller Resource site that will guide you to the top resources to answer customer questions. In addition, we announced a new premier tier for our reseller program, along with requirements and benefits.  Alex Shih  Google Apps Channel Manager

Resources

Google Apps Information for SMB Prospects This month we launched a new SMB resource site and video to educate the small business community on Google Apps for Business and how they can use Google Apps to solve their messaging and collaboration challenges. Look through the content and feel free to repurpose the resources to help you engage more small business customers. Small Business Golden Pitch Scott Silver from our small business team gave an overview of how he speaks to prospects about Google Apps. Use his tips in your own presentations and prospect conversations. Scott also runs through a demonstration of various features that bring home the sale. Take a look through the presentation deck or watch a recording of the pitch. Pause, replay, and practice various sections until you've got your own pitch down.  Security and Privacy Resources As the interest in Google Apps increases, so do the questions about Google's policies around data security, data privacy, and data liberation. See the new Security and Privacy page in the Reseller Resource site and this blog for the latest information.  Google Apps Marketplace - App Tuesday In our latest App Tuesday post, we highlight of our new Marketplace Staff Picks, including Mavenlink, Solve360, Smartsheet, and GQueues. With our inventory growing to well over 300 applications, these efforts help bring to the forefront new and interesting web applications for you to help incorporate into your customers' business.

Events and Webinars

What's new in Google Apps  This monthly webinar series discusses the new features of Google Apps for Business. See the presentations from past What's New sessions.  Register: Wednesday, 7/6/2011 at 12:00 pm PT / 3:00 pm ET  Register: Thursday, 7/7/2011 at 9:00am BST / 5:00 pm JT  Archives of the past trainings and webinars can be found on the Reseller Resource Site.

Program Updates

Google Reseller Program launches new tiering opportunities We introduced a new premier tier for our reseller program to recognize high performing partners. As part of this, we have broken out the requirements and benefits into separate tracks recognizing the different needs of our SMB-focused resellers and our enterprise-focused resellers. See a detailed overview of the program and requirements. Stay tuned for further updates as we operationalize the program.

Product Updates

Browser support changes Beginning August 1st, Google will only support the current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new browser version is released, we will begin supporting the updated and stop supporting the third-oldest version. Read more.  Introducing the people widget The people widget surfaces content from friends, family and colleagues that is already available to you but may be hard to find. Next to every email message, you and your customers can now see contextual information about the people in that conversation, and have quick access to a variety of ways to communicate with those individuals. Read more.  Google Apps extensions console This new tool helps application developers and solution providers integrate with Google Apps. The Google Apps extensions console provides a direct way for developers writing applications for their own domain to take advantage of the integrations provided by the Google Apps APIs, such as OpenID SSO‚ without having to create a Google Apps Marketplace listing.  Here are a few other highlights from recent weeks. See a complete list of updates Appointment slots in Google Calendar - Set up blocks of time you‚Äôd like to offer as appointment slots for your associates or customers. Google Docs ownership transfer - Transfer all documents owned by one user to another via the administrative Control Panel. Soft Delete Sites - View any sites deleted and restore them within 30-day grace period if deleted accidentally. Want to weigh in on these topics and connect with fellow Google Apps resellers and developers? Discuss on Buzz