среда, 22 февраля 2012 г.

Google Apps Sales Certification now available!


From: "Google Apps Reseller Team" <apps-solution-providers@google.com>
Date: 22 February, 2012 6:02:28 PM EST
To: oleg.ivashchenko@is-alliance.net
Subject: Google Apps Sales Certification now available!
Reply-To: apps-solution-providers@google.com

Google Apps Authorized Reseller Program

Hello Oleg,

This year has been off to an exciting start! You heard last week about the launch of Google Partner Connect (GPC). See our Enterprise +Page post and check out the webinar recording for more details.

Since the launch, there are new marketing and sales resources exclusively available to you on GPC:

Just Launched! Google Apps Sales Certification Exam and eLearning
The Google Apps Certified Sales Specialist exam is now available through GPC. This certification evaluates and recognizes a partner's sales knowledge and expertise in Google Apps. As part of this launch, we are also introducing eLearning modules to prepare for the certification exam. Register today and get certified!

Webinar: Selling into Larger SMB Customers
Winning larger deals can serve as a great milestone in growing your business, but they can often present a new set of challenges. We'd like to invite you to attend a webinar focused on how to grow demand, engage, and develop a pipeline of fully qualified opportunities. We'll discuss Google's sales framework and lead-nurturing approach to help you win larger SMB customers. Register now! (For those who cannot attend, we'll place a recording on GPC)
Register: Tuesday, February 28, 2012 at 10:00 am PT / 1:00 pm ET


New Program: Content Syndication Marketing Opportunity for Your Website
We're excited to offer a marketing opportunity for you to enhance your website through a content syndication platform. Content syndication is an easy, free way for you to leverage Google-provided content in a professional, comprehensive package on your company website with minimal maintenance. Because our pilot was extremely successful with better-than-expected interest, this initiative has now been fully rolled out. Sign up now on GPC.

We hope these new resources on GPC allow you to provide a great service to your customers. Please contact the team at apps-solution-providers@google.com if you have any questions.

We look forward to connecting with you next Tuesday,
The Google Apps Reseller Team

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среда, 15 февраля 2012 г.

Introducing Google Partner Connect


From: "Google Apps" <apps-solution-providers@google.com>
Date: 14 February, 2012 6:09:46 PM EST
To: oleg.ivashchenko@is-alliance.net
Subject: Introducing Google Partner Connect
Reply-To: apps-solution-providers@google.com

Google Apps Authorized Reseller Program

Hello Oleg,

The Google Apps Reseller team is excited to launch Google Partner Connect (GPC), the new partner resource portal for Apps and all of our Enterprise products. GPC offers a more unified experience to help you engage with our partner team more and serve your customers better with existing and new resources. While content from our other partner sites will remain available during this transition, GPC will be the primary resource moving forward and will eventually replace our other sites.

To get access, do the following:
  1. Create a group with the email address "googlepartnerconnect@" in the Groups tab of your reseller domain. More info on this page.
  2. Once you've created that group, add the users from your organization who should have access to GPC.
  3. Access GPC at googlepartnerconnect.com
We also invite you to join us on one of the following live webinars this Thursday, February 16th for a walkthrough, roadmap discussion, and Q&A session with a member of the Google team:
  • EMEA-friendly session: Thursday, February 16, 2012 7:00am PST, Register
    Americas-friendly session: Thursday, February 16, 2012 9:00am PST, Register
    APAC-friendly session: Thursday, February 16, 2012 8:00pm PST, Register
If you can't attend the live session, a recording will be posted here afterward.

We're eager to hear your feedback about GPC in order to continue optimizing your experience and your ability to serve your customers.

Get excited and we hope to see you Thursday,

The Google Apps Reseller team

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вторник, 31 января 2012 г.

Your Action Required: Changes to Postini bundling with Google Apps


Subject: Your Action Required: Changes to Postini bundling with Google Apps
Date: 1 February, 2012 12:24:41 AM EST



Hello Oleg,

Important: This message describes changes to the Postini services bundled with Google Apps and the actions required of you as a Google Apps Reseller. 

WHAT'S CHANGING

We recently released new Gmail message-filtering features for Google Apps, including compliance footers, approved/blocked senders, attachment controls, and more. These features are comparable to those offered with Google Message Security. 

The new offering makes it easier for Google Apps administrators to manage all their email settings in a single interface. As a result, we are no longer offering integrated Google Message Security (GMS) with Google Apps, and will require users to migrate their email filters settings to Apps. 

YOUR CURRENT CUSTOMERS USING INTEGRATED GMS

Current Apps customers with integrated GMS will be required to move their configuration settings to Google Apps policies and change their MX records to point to Gmail.

Exceptions: Integrated GMS customers who have added Postini archiving or encryption services will not be migrated at this time.

Actions Required 
In early February, we'll begin emailing both reseller customers and direct customers with instructions on how to move their email filters from integrated GMS from Google Apps. 

Note: Normally, we would not contact your customers directly. However, this migration requires contacting Google Apps administrators who use Postini integrated services so we can track their Postini service status, which is managed through our systems. 

After the primary Google Apps administrator receives an automated migration notification from Google, they can access a special Transition tab in the Postini Admin Console that walks them through the migration process.

Customers will be notified in batches beginning in February, and customers will be given 45 days to migrate their settings. If customers do not take action, their email will be routed directly to Gmail without any filtering through Postini.

Completion of the migration for all customers from the integrated GMS to Google Apps settings is targeted  the end of June 2012. See the FAQ link at the end of this message for details on the migration steps and schedule.

Action: We request that you notify your customers immediately before they receive the automated email from Google. Following is the template you can customize:

=> Template Email to send to your integrated GMS customers now


YOUR CURRENT CUSTOMERS USING INTEGRATED GMS
 Your current customers using the standalone Message Security service with Google Apps will not be affected by this migration process.  

YOUR NEW CUSTOMERS
 Your new customers should use the email-filtering capabilities in Google Apps. No Postini services needed. 

Exceptions: You may continue to order Postini services for your Google Apps customers who require:
  • Delivery manager (email routing) capabilities
  • TLS encryption
  • Message archiving
There are no changes to the ordering process or pricing; add the $0 GMS product and purchase the additional services to your Google Apps order as usual. 

MORE INFORMATION AND RESOURCES
We realize that this is a significant change, and we appreciate your assistance with the transition. Over the coming months, we will continue to enrich Google Apps email with new features, including split delivery and encryption options.

For the latest status on the migration and more about the transition process:
If you have additional questions, please contact your Google Apps Channel Manager.

Sincerely, 

The Google Apps Reseller Team

You received this message because of your enrollment in this reseller program.

 


суббота, 28 января 2012 г.

New email management features for Google Apps administrators: Improved email compliance footers, approved/blocked sender lists and file attachment policies


Date: 28 January, 2012 4:09:27 PM EST
To: Oleg Ivashchenko <oleg@ivashchenko.name>
Subject: New email management features for Google Apps administrators: Improved email compliance footers, approved/blocked sender lists and file attachment policies

Google Apps update alerts
Google Apps administrators can now access and configure improved email compliance footers, approved/blocked sender lists and file attachment policies for Gmail, directly from the control panel. Previously, Google Apps customers used Google Message Security, powered by Postini, to provide these capabilities. These settings can also be configured at the organizational unit level for fine grained policies.

Editions included:
Google Apps for Business, Government and Education

Languages included:
All languages supported by the Next Generation and Current versions of the Control Panel: Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish, Turkish, Czech, Danish, Filipino, Finnish, Hebrew, Hindi, Hungarian, Indonesian, Norwegian, Thai, Ukranian, Vietnamese

How to access what's new:
- Log in to the administrator control panel and access "Settings" then "Email".
- From the Email settings page, click "Filters".
- In the Organizations section select the organization for which you want to add settings.
- To create a new setting, click the "Add Setting" button near the right edge of the window (the Add setting dialog box opens).
- Click the type of setting in the left navigation menu of the dialog box, for example, "Objectionable content" or "Content compliance".

For more information:
http://googleenterprise.blogspot.com/2012/01/adding-business-class-management.html
http://support.google.com/a/bin/answer.py?hl=en&answer=1371170

New look available for Gmail and Calendar! Find out more at whatsnew.googleapps.com/new-look

whatsnew.googleapps.com
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Changes to Google Privacy Policy and Terms of Service


From: Google <privacy-noreply@google.com>
Date: 28 January, 2012 8:56:32 AM EST
To: oivash@yahoo.ca
Subject: Changes to Google Privacy Policy and Terms of Service

Changes to Google Privacy Policy and Terms of Service

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View it in your browser.

Dear Google user,

We're getting rid of over 60 different privacy policies across Google and replacing them with one that's a lot shorter and easier to read. Our new policy covers multiple products and features, reflecting our desire to create one beautifully simple and intuitive experience across Google.

We believe this stuff matters, so please take a few minutes to read our updated Privacy Policy and Terms of Service at http://www.google.com/policies. These changes will take effect on March 1, 2012.


One policy, one Google experience
Easy to work across Google Tailored for you Easy to share and collaborate
Easy to work across Google

Our new policy reflects a single product experience that does what you need, when you want it to. Whether you're reading an email that reminds you to schedule a family get-together or finding a favorite video that you want to share, we want to ensure you can move across Gmail, Calendar, Search, YouTube, or whatever your life calls for with ease.

Tailored for you

If you're signed into Google, we can do things like suggest search queries – or tailor your search results – based on the interests you've expressed in Google+, Gmail, and YouTube. We'll better understand which version of Pink or Jaguar you're searching for and get you those results faster.

Easy to share and collaborate

When you post or create a document online, you often want others to see and contribute. By remembering the contact information of the people you want to share with, we make it easy for you to share in any Google product or service with minimal clicks and errors.


Protecting your privacy hasn't changed

Our goal is to provide you with as much transparency and choice as possible, through products like Google Dashboard and Ads Preferences Manager, alongside other tools. Our privacy principles remain unchanged. And we'll never sell your personal information or share it without your permission (other than rare circumstances like valid legal requests).

Got questions?
We've got answers.

Visit our FAQ at http://www.google.com/policies/faq to read more about the changes. (We figured our users might have a question or twenty-two.)


Notice of Change

March 1, 2012 is when the new Privacy Policy and Terms will come into effect. If you choose to keep using Google once the change occurs, you will be doing so under the new Privacy Policy and Terms of Service.

Please do not reply to this email. Mail sent to this address cannot be answered. Also, never enter your Google Account password after following a link in an email or chat to an untrusted site. Instead, go directly to the site, such as mail.google.com or www.google.com/accounts. Google will never email you to ask for your password or other sensitive information.

вторник, 17 января 2012 г.

Google Apps team welcomes in 2012


From: "Google Apps" <abare@google.com>
Subject: Google Apps team welcomes in 2012
Date: 16 January, 2012 10:45:23 PM EST



Hello Oleg,

Welcome to 2012!  We want to thank you for being a part of a strong ecosystem and helping to deliver a great 2011.  As we look to the year ahead, 2012 promises to bring new opportunities to grow our collective businesses and to deliver an exceptional partner experience, through new products, trainings, tools, and resources.  Look for lots more on this in the weeks and months ahead.

This month, we look back at the progress we've made with Google Docs and Google Sites, we introduce you to a new resource that will provide guidance in setting up and enhancing your Google Apps business, and we bring you some new Gmail improvements and features.

See other webinars, resources, and product updates below.

Michael Abare
Google Apps Channel Manager

Events and webinars
j
Partner advisory series
In preparation for a big year ahead for Google Apps and your business, we're launching a new partner advisory series on a variety of topics in the form of weekly Google Hangouts sessions. The topics include sales pitching, sales strategy & objection handling, marketing strategy, deployment, support practice, and building a profitable web practice. Official launch of this weekly format is Jan 24th. Click here to see an ongoing schedule of weekly hangout sessions & webinars and add them to your calendar.

What's new in Google Apps  
These webinars discuss the new features of Google Apps for Business.  This webinar series is delivered monthly.See the presentations from past What's New sessions.
Register: Wednesday, 2/8/2012 at 12:00 pm PT / 3:00 pm ET
Register: Friday, 2/10/2012 at 9:00am GMT+1:00 / 5:00 pm JT

To see a full list of upcoming events, visit the Google Apps Partner Calendar.

Archives of the past trainings and webinars can be found on the Reseller Resource Site.

Resources

Google Docs and Sites year in review
Last year, we introduced over 100 new features to Google Docs and Sites to make creating, sharing, and collaborating in the cloud an even better experience.  These enhancements included a new version of presentations, pivot tables in spreadsheets, page level permissions in sites, and a cleaner new look across the board.   Revisit these updates and more here. 

New guide to building out your practice
Are you interested in key assets and best practices for growing your Google Apps business? See the new business setup guide for resources and collateral to ramp up your business and complement your existing offerings. Check it out and let us know what you think.

Google Apps program updates
j
Google Apps New Look updates
The new look for Gmail began to roll out as the default interface on Tuesday, Jan 10. We strongly encourage you to use the one-time switch in the control panel to opt-in all your clients, and control the timing of when they see the new look. The Gmail and Calendar new look will become permanent mid/late January. For the latest updates, go to the What's New site and the FAQ on the reseller resource site.

Improvement to Gmail Offline Chrome App
We first announced Gmail offline last August.  With the latest release, users can now choose whether to synchronize 7, 14 or 31 days worth of mail.  They'll also see performance enhancements, attachment downloads, and more.  Read more here.

New Gmail app for iPhone, iPad and iPod touch
Last month, we updated the Gmail app with some new features and interface improvements, including custom signature, vacation responder, and nested label support.  Find out more.

Google+ Integration with Gmail
With Google+, users can now grow their circles, filter emails and contacts by circles, keep all their contact information up-to-date automatically and share photos to Google+, all directly from Gmail and Contacts.   In addition, users can share Gmail photo attachments with one quick click, facilitating further conversation and connection.  See more.

See a complete list of updates from recent weeks.

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пятница, 16 декабря 2011 г.

Google Apps Resellers: New Support Portal


Subject: Google Apps Resellers: New Support Portal
Date: 16 December, 2011 5:29:43 AM GMT+04:00

Hello Oleg,

One of our goals is to help you support your customers adopting Google Apps. To improve your experience, we recently opened up 24x7 phone support for all issues affecting the Google Apps for Business core services. 

Now we're excited to introduce you to the new Reseller Support Portal. This portal gives Google Apps resellers 1) the ability to submit cases on behalf of your customers and 2) the ability to view and manage cases directly submitted by customers. This new Reseller Support Portal will eventually replace the current Google Enterprise Support Portal in the latter half of 2012. At that time, you will no longer have access to the Google Enterprise Support Portal and must use the Reseller Support Portal.

Why use the new Reseller Support Portal?

  • You can now view and track Google Apps support cases submitted by your customers, so you'll have a full view of a customer's open cases and case history.
  • You can access the new portal using the same login credentials that you use to access your reseller tools console, thereby giving your staff a single sign-on experience between the ordering tools and Reseller Support portal.
  • Your existing Google Apps open cases and case history are already available in the Reseller Support portal.

How do I access the Reseller Support Portal? 

You can find a link to the new Reseller Support Portal in the "Resources for resellers" section of your Reseller Tools console here: 

https://www.google.com/a/cpanel/is-alliance.net/ResellerSupport 

Please see the Reseller Support Portal FAQ for more information and how to give feedback. We welcome your input and look forward to continuing to improve your support experience!

Sincerely,

Google Apps Reseller Team

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