четверг, 11 августа 2011 г.

New Look and Changes to Your Google Apps Services



Google Apps

Dear Google Apps Admin,
Over the next months, Google is rolling out a new look and feel across its products, including Google Apps services such as Gmail, Calendar, Docs, and Sites. Following is information about the rollout and steps to take for your account.
How will the changes affect my Google Apps users?
We'll release interface updates on an ongoing basis, initially to consumers—with some services offering an opt-in/opt-out option for Google Apps users. For example, you can take a look at the new Gmail in progress by selecting a special Preview theme. Over the next months, the changes will become permanent for all users.
The rollout will follow the Google Apps Release Track process (learn more). Administrators can choose the Rapid Release track to adopt the new look at roughly the same time as consumers. Or they can choose the Scheduled Release track to receive changes later and take more time to prepare for the transition.
What's available now?
The new look is available in the following apps:
  • Gmail: Consumer, Rapid Release, and Scheduled Release users can preview through a special theme
  • Calendar: Consumer, Rapid Release, and Scheduled Release users can try out
  • Documents List: Consumer and Rapid Release users can try out
What do I need to do?
  • See what's new: We encourage you to preview the new look over the next few weeks to gain familiarity with upcoming changes. See the What's New site for instructions to try out the latest interfaces in Gmail, Calendar, and Docs.

  • Review your current release track settings: Administrators who choose the Scheduled Release track will have more time after the Rapid Release date before changes become available to their users. Depending on your needs you may want to update the release track setting in your Google Apps control panel. 

  • Notify your users: On the New Look page of the What's New site, you'll find email templates, videos, and slide decks to help communicate the upcoming changes with your users.
We're very interested in what you think about think about the new look, and welcome your feedback!
How can I keep up to date?
On the Google Apps What's New site, you'll find information about the release process, the latest on the new look, and resources for you and your users.
Sincerely,
The Google Apps Team
You have received this mandatory email service announcement to update you about important changes to your Google Apps account.

среда, 6 июля 2011 г.

New Look for Google Apps



Hello Oleg,

We would like to keep you informed of important changes to Google Apps that may affect your customers. As part of our commitment to facilitate and enhance the relationships you've developed, we have not directly communicated the information below with your customers. You can use the content of this message and from the Google Enterprise blog post to notify them of this change.

Message for your customers

Google recently announced a project to bring you a new and improved Google experience and you'll see an updated look and feel rolling out across Google's products. These interface changes will also be released to your Google Apps services, such as Gmail, Calendar, and Docs, over the next months. The goal is to give you a more seamless and consistent online experience -- one that works no matter which Google product you're using or what device you're using it on.

How will this affect my Google Apps users?

We'll roll out updates on an ongoing basis, releasing them initially to consumers, with some services offering an opt-in/opt-out option for Google Apps users before the changes become permanent. For example, you can start to preview the new Gmail look this week.

The rollout will follow the Google Apps Release Track process. Administrators can choose the Rapid Release track to move to the new look at the roughly same time as consumers. Or they can choose the Scheduled Release track to receive changes later and take more time to prepare for the transition.

What do I need to do now?

  • See what's new: The first updates to Gmail and Calendar were released this week. We encourage you to preview the new look over the next few weeks to gain familiarity with upcoming changes. See the What's New site for instructions.
  • Review your current release track settings. Administrators who choose the Scheduled Release track will have more time after the Rapid Release date before changes become available to their users. Depending on your needs you may want to update the release track setting in your Google Apps Control panel.

How will this affect my Google Apps users?

On the Google Apps What's New site, you'll find information about the release process, and instructions on how to try the new designs for Gmail and Calendar. We'll keep this site up to date with information on the new look, how to give feedback, and resources for you and your users

Next steps as a Google Apps reseller

We understand that our Google Apps partners invest in and build their businesses around change management and user training, so we want to provide opportunities for you to stay up to date about the new look & feel of the Google Apps products.

As the new changes are released, we strongly recommend you to:

  • Attend a webinar this Tuesday 7/5 to see a live demo and get your questions answered. Details: Google Apps Partner Webinar: Changes to Gmail & Apps UI.
    • EMEA-friendly session: 7/5 @ 7:00am PST, Register
    • NA/LATAM-friendly session: 7/5 @ 8:30am PST, Register
    • APAC-friendly session: 7/5 @ 8:00pm PST, Register
  • Get up to speed on the new interface. You will be able to see the changes in any Google account with instructions on how to opt-in with a Google Apps account.
  • Update your training material for the new interface. As the changes roll out, we'll also provide videos, template slide decks, and guides to help you introduce the new look to your customers & users. Plan ahead to make these investments in updating your content so you are ready when the changes are rolled out more broadly.

To learn more and provide feedback, see the FAQ on the Reseller resource site and Google Apps What's New site. We will keep both pages up to date with the latest information and resources for our Google Apps resellers.

Thank you once again for continuing to work with us to help ensure customer success with Google Apps.

Thank you,
The Google Apps Reseller Team

You received this message because of your enrollment in this reseller program. To unsubscribe send email to apps-solution-providers+unsubscribe@google.com and include "is-alliance.net" in the message body.
 

четверг, 23 июня 2011 г.

Automatic mobile rendering for Google Sites


Docs Blog
(Cross-posted to the Enterprise blog)

As the dramatic growth of the mobile web changes the way people consume content, it's becoming increasingly important for publishers to provide a good mobile experience. With this in mind, we just added automatic mobile rendering in Google Sites for iOS 3.0+ and Android 2.2+ devices, and a mobile version of the Google Sites lists.

By going to General settings under More actions > Manage site and clicking on Automatically adjust site for mobile phones, your Google site will be automatically adjusted whenever it's viewed from an iOS or Android 2.2+ device:

BeforeAfter

The most noticeable automatic adjustments include:
  • Aligning the header layout and top bar
  • Fitting the width of the site to match the device's width
  • Smart handling of sidebars, horizontal navigation, and dropdown links
After you've enabled this feature, you can preview the page from your computer as a mobile viewer using More actions > Preview as viewer (Mobile).

You can also choose to hide some of the links in your site's footer to save vertical space.


It's also important for you to be able to access and search your own sites on the go, which is why we've also added mobile versions of the site list, sites search, and browse sites categories.


Just navigate to http://sites.google.com from any iOS 3.0+ or Android 2.2+ device for quick access to your sites.

As more people unplug from their desks and interact with content on the go, new doors are opening for everyone. We hope these tools will empower you to meet the challenges of publishing in a mobile world using Google Sites.

Posted by: Luciano Cheng, Software Engineer
Sent with Reeder


среда, 22 июня 2011 г.

Helping you sell Google Apps, and new security and privacy resources

Hello Oleg,

This month, we launched a site for SMB prospects and we share the golden pitch our SMB sales team members use with their prospects. We also published a new Security and Privacy page on the Reseller Resource site that will guide you to the top resources to answer customer questions. In addition, we announced a new premier tier for our reseller program, along with requirements and benefits. 

Alex Shih 
Google Apps Channel Manager

Resources

Google Apps Information for SMB Prospects
This month we launched a new SMB resource site and video to educate the small business community on Google Apps for Business and how they can use Google Apps to solve their messaging and collaboration challenges. Look through the content and feel free to repurpose the resources to help you engage more small business customers.

Small Business Golden Pitch
Scott Silver from our small business team gave an overview of how he speaks to prospects about Google Apps. Use his tips in your own presentations and prospect conversations. Scott also runs through a demonstration of various features that bring home the sale. Take a look through the presentation deck or watch a recording of the pitch. Pause, replay, and practice various sections until you've got your own pitch down. 

Security and Privacy Resources
As the interest in Google Apps increases, so do the questions about Google's policies around data security, data privacy, and data liberation. See the new Security and Privacy page in the Reseller Resource site and this blog for the latest information. 

Google Apps Marketplace - App Tuesday
In our latest App Tuesday post, we highlight of our new Marketplace Staff Picks, including Mavenlink, Solve360, Smartsheet, and GQueues. With our inventory growing to well over 300 applications, these efforts help bring to the forefront new and interesting web applications for you to help incorporate into your customers' business.

Events and Webinars

What's new in Google Apps 
This monthly webinar series discusses the new features of Google Apps for Business. See the presentations from past What's New sessions. 

Register: Wednesday, 7/6/2011 at 12:00 pm PT / 3:00 pm ET 
Register: Thursday, 7/7/2011 at 9:00am BST / 5:00 pm JT 

Archives of the past trainings and webinars can be found on the Reseller Resource Site.

Program Updates

Google Reseller Program launches new tiering opportunities
We introduced a new premier tier for our reseller program to recognize high performing partners. As part of this, we have broken out the requirements and benefits into separate tracks recognizing the different needs of our SMB-focused resellers and our enterprise-focused resellers. See a detailed overview of the program and requirements. Stay tuned for further updates as we operationalize the program. 

Product Updates

Browser support changes
Beginning August 1st, Google will only support the current and prior major release of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new browser version is released, we will begin supporting the updated and stop supporting the third-oldest version. Read more. 

Introducing the people widget
The people widget surfaces content from friends, family and colleagues that is already available to you but may be hard to find. Next to every email message, you and your customers can now see contextual information about the people in that conversation, and have quick access to a variety of ways to communicate with those individuals. Read more. 

Google Apps extensions console
This new tool helps application developers and solution providers integrate with Google Apps. The Google Apps extensions console provides a direct way for developers writing applications for their own domain to take advantage of the integrations provided by the Google Apps APIs, such as OpenID SSO‚ without having to create a Google Apps Marketplace listing. 

Here are a few other highlights from recent weeks. See a complete list of updates


Want to weigh in on these topics and connect with fellow Google Apps resellers and developers? Discuss on Buzz

понедельник, 20 июня 2011 г.

Google Apps: Changes in Supported Browsers & Actions to Take

Dear Google Apps Administrator,

We are contacting you to let you know you important changes in Google Apps browser support and recommended steps to take.

Beginning on August 1, 2011, Google Apps support for the following browsers versions will be DISCONTINUED:

- Microsoft Internet Explorer 7
- Mozilla Firefox 3.5
- Apple Safari 3

After August 1, you may have trouble using certain features in Gmail, Google Calendar, Google Talk, Google Docs and Google Sites with these older browsers, and eventually these apps may stop working entirely.

WHY THE CHANGE?
To give users the best experience with Google Apps, we need the capabilities of modern browsers to deliver features such as desktop notifications for Gmail and drag-and-drop file upload in Google Docs.

For this reason, beginning August 1, 2011, Google Apps will support the current and previous major releases of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new version is released, we'll begin supporting that version and stop supporting the third-oldest version.

ACTIONS TO TAKE NOW
For the best experience and support from Google, we encourage you to update to the latest version of your favorite browser now. There are many to choose from:

- Google Chrome
- Mozilla Firefox
- Microsoft Internet Explorer
- Apple Safari

Note: Gmail offline requires either Firefox 3.6 or Internet Explorer 8. Read more about supported browsers for Google Apps in the Help Center:

http://www.google.com/support/a/bin/answer.py?hl=en&answer=33864


Sincerely,

The Google Apps Team


You have received this mandatory email service announcement to update you about important changes to your Google Enterprise product or account.

Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043.
©2011 Google and the Google logo are registered trademarks of Google Inc.

вторник, 7 июня 2011 г.

Google Apps - Preparing for World IPv6 Day on June 8th, 2011


Dear Google Apps administrator,

On June 8th, 2011 -- World IPv6 Day (http://worldipv6day.org/) -- major web companies, including Google, Facebook, Yahoo!, and Microsoft, will enable IPv6 on many of their websites for 24 hours to test how IPv6 performs in the real world.  That day, we'll be using IPv6 (http://worldipv6day.org/faq/index.html) for Google Apps, including Gmail, Google Calendar, Google Docs and Google Sites.

More than 99.9% of people shouldn't have any problems during this industry-wide test, but your experience on June 8th will depend on your computer and network configuration.
- If you only have IPv4, you'll simply use IPv4 as usual and not see any test-related problems.
- If your configuration is ready for IPv6, you'll automatically use IPv6 and not see any test-related problems.
- In rare cases if you have IPv6 enabled but not configured properly, you may have connectivity issues with Google Apps and other test sites on June 8th.

If you'd like to start checking your organization's IPv6 preparedness before June 8th, you can instruct your users to visit ipv6test.google.com from the devices where they access Google Apps, like primary work machines, tablet devices and home computers.  If you discover IPv6 connectivity problems, you can find troubleshooting tips and more information here: http://www.google.com/support/websearch/bin/answer.py?hl=en&topic=8995&answer=1299266

If you are having a major issue related to this from now until the end of June 8th, 2011 and need to contact us about IPv6, please submit your inquiry here: https://spreadsheets.google.com/a/google.com/spreadsheet/viewform?formkey=dGx2UnV1RTdEY25HSlJ4VGQ2QW9jM2c6MQ.  We will get back to you as soon as possible.


Thank you,
The Google Apps Team

You have received this mandatory email service announcement to update you about important changes to your Google Apps account.

Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043.
©2011 Google and the Google logo are registered trademarks of Google Inc.