|  |  |  |  |  | Hello Oleg, Drive has finally launched, Google I/O Partner Event, new updates in Google Partner Connect (GPC), and improvements in supporting your customers. Needless to say, April was a packed month for the Google Apps Reseller Program. The partner team is busy at work to help you bring the best products and services to your customers. See additional resources, webinars and product updates below. If you experience errors accessing any of the resources, it may be that you don't have access to GPC yet. Follow the troubleshooting instructions where you can get yourself and your team access. For questions, you can connect with the team through your Reseller Support Portal using the same credentials as your Reseller Tools. Sincerely, The Google Apps Reseller Team
| New Resources |
What's new in Google Partner Connect
We have updated the Deployment Toolkit Resources in Google Partner Connect (GPC), including Multidomain Management with Google Apps and a Sample Statement of Work (SOW) template. Also, since the launch of the guided Partner Learning Path, partners new and more experienced have utilized the assets and resources to help them offer services that create business value for their customers and bring in recurring revenue for their business. If you'd like a tour, view this on-demand webinar recording.
MSPexcellence's Cloud Solutions Provider Program
n a partnership with Google, MSPexcellence has introduced the Cloud Solutions Provider (CSP) Program, a business building program for Google Apps resellers. This program is designed to help Google partners use Google Apps for Business as a foundation for building a CSP business and to maximize their revenue and profitability. The CSP Program combines ready-to-use business modeling tools with virtual peer groups where Google partners apply their collective knowledge and experience. Learn more and get involved.
Special Report: Solving the sales conundrum
The relationship between growth and sales seems easy enough: Sell more stuff and your business gets bigger. But it's not quite so simple - and a failure to understand that could be the difference between success and failure, says Jeff Hoffman, founder of MJ Hoffman and Associates, a Boston-based sales consultancy. Read more.
Great demo resource
Check out this amazing Google Docs Demo Page where you can demonstrate the power of Google Docs to your prospects without having to sign up for an Account. If you have a prospect who wants to learn more about the collaboration aspects of Google Docs, just show them this page and start collaborating with them!
Marketing Google Apps
We recently launched our new Gone Google Marketing Website along with many new marketing videos. You can leverage these resources as you're working with interested prospects and clients.
| Program Updates |
Improved connections with Google
In addition to being able to use the Reseller Support Portal to consult Google for technical and operational issues, you can now also contact Google's partner management team for help with business issues. If you have questions about sales, marketing, deployment, or other business-related questions, please reach us through your Reseller Support Portalusing the same credentials as your Reseller Tools.
Transition to monthly billing
Monthly billing for resellers was recently launched for partners in the Reseller Tools. We encourage you to transition to the new billing system if you haven't already because it enables more flexible billing options for you (Annual Plan or Flexible Plan) and subsequently for your customers. To transition, look for the yellow promo box and click the "Move to monthly billing" link in your Reseller Tools. If you don't see the promo box, it'll be available for you soon. If you'd like more details on the new billing system and transition flow, please review the webinar (recording, presentation), visit the Monthly Billing page in GPC and refer to the Help Center.
Connect with the community
Last month, we migrated the Google Apps solution provider forum to a new platform. Already, we've seen many partners engage with the broader community. Connect with others on our Community page - ask questions, join other circles, start a conversation and connect with a partner manager on Google+.
| Product Updates |
Google Drive: the newest member of Google Apps
Last week, Google launched the much-anticipated Google Drive (see the announcement we sent you). Google Drive is a new file synchronization product that allows users to centrally store all of their files in Google Docs and accessed via a web browser, the sync client, and the mobile app. More importantly, Google Drive business storage allows you, the reseller, to centrally purchase and allocate storage licenses to your customers and their users. This provides additional storage, backup and disaster recovery service offerings you can bring to your customers and more recurring revenue opportunities for your business. Reseller availability is coming very soon, look for a dedicated announcement. In the meantime, please review the Drive page in GPC to prepare your Drive sales cycles.
New contacts delegation
You may now delegate your contacts to other users within your domain. Like mail delegation, you may delegate your contacts to no more than 25 other users at the same time. Delegation allows the sharing of the entire "My Contacts" list. Learn more.
New administrative roles
Previously, administrator privileges were assigned on a per-user basis. As a replacement, you can now create "roles" such as Help Desk, Services, and Groups, or create your own custom roles for your customers. Learn more.
Disable automatic forwarding in Gmail
By default, Gmail lets users automatically forward incoming mail to another address. As an administrator for all your customers, you can disable this option to prevent your customers from setting up automatic forwarding. Learn how.
New look coming in the Google Apps control panel
We are launching a new redesigned dashboard of the admin control panel over the next few weeks. It will surface the most commonly performed admin tasks (e.g. resetting user passwords, quick-links to support, billing, etc) and ease the visual transition from the signup flow into the control panel. This should ease the setup process for your new customers.
Goodbye Google Sync for Blackberry
Beginning June 1, 2012, we're ending our support for Google Sync for BlackBerry. If you already have the app installed, you will still be able to use it; however it will not be supported by Google or available for download after June 1. If you currently use Google Sync for BlackBerry, we encourage you to switch to BlackBerry Internet Service (BIS) or theGoogle Apps Connector for BlackBerry Enterprise Server going forward. These alternatives offer a better overall experience, as you can sync your email messages, calendar, and contacts through a single service.
See a complete list of feature updates from recent weeks.
| Events and Webinars |
Google @ HTG Peer Group Summit
If you're a member of an HTG peer group and are attending the upcoming summit in Dallas, we'll be there and will be happy to speak with you. We'll be part of a cloud panel Special Interest Group session and also in the partner pavilion.
Join us at the Google I/O Partner Event
In conjunction with Google I/O 2012, you are invited to join us at our Google Apps Partner Event on Thursday, June 28, from 6:00-10:00 pm PT at Jillian's Billiards on 101 4th Street, San Francisco (across the street from Moscone West, where Google I/O is being held). The event includes heavy appetizers (good enough for dinner), drinks, and pool (billiards). Space is limited, so sign up now!
To see a full list of upcoming events, visit the Google Apps Partner Calendar.
Archives of the past trainings and webinars can be found on Google Partner Connect.
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